Back to Training

Become A Top Selling Salesman

0% Complete
0/0 Steps
  1. Mentality Of A Top Salesman

  2. Waking Up In The Morning
  3. Driving To Work
  4. Being On Time
  5. Reading The Job History
  6. Pre-Screen Call Using Zillow
  7. Walking Up To The Home
  8. Mentality Quiz
    1 Quiz
  9. Sales & Estimate Process
    Why To Buy Today
  10. Setting The Stage
  11. Building Urgency Early
  12. Attic Inspection
  13. Measurements
  14. How To Use Presentation Book
  15. Going Over Options
  16. Step Financing Explained
  17. How To Reset The One Legger
  18. Selling Your Company
  19. How To Peak A Customers Interest
  20. Install Incentive Close
  21. Asking For Their Business
  22. Post Close
  23. Explaining A Single Stage Furnace
  24. Explaining A Single Stage AC System
  25. Explaining A Variable 2 Stage AC System
  26. Explaining A Variable Stage Furnace
  27. Sales & Estimate Quiz
    1 Quiz
  28. IAQ & Ducting
    Drawing Their Duct System
  29. Insulation Level Check
  30. Attic Inspection
  31. Duct Inspection
  32. Dampers Explained
  33. Greyflex Ducting
  34. Asbestos Ducting
  35. Mylar Ducting
  36. Explaining A UV Light
  37. IAQ & Duct Quiz
    1 Quiz
  38. How To Build Urgency
    4 Reasons To Replace Your Ducts
  39. Turning Over A System To A Salesman
  40. Turning Over A System To Yourself
  41. Shoulder Season
  42. Next Day Installation
  43. Creating Urgency With A Poor Condition Heat Exchanger
  44. Building Urgency Quiz
    1 Quiz
  45. MISC
    Inspecting Tubular Heat Exchanger
  46. Explaining Tubular Heat Exchanger
  47. Inspecting Serpentine Heat Exchanger
  48. Explaining Serpentine Heat Exchanger
  49. Inspecting Lennox Duracurve Heat Exchanger
  50. Explaining Clamshell Heat Exchanger
  51. Heating Sequence Of Operation
  52. Drawing A System
  53. Rat Check
  54. Ladder Drop Attic Access
Video 33 of 54
In Progress

Greyflex Ducting

In this section, we will delve into various types of ductwork, starting with gray flex ducting. Understanding its origins, construction, and eventual drawbacks is crucial for explaining the benefits of modern alternatives to our customers.

Gray flex ducting represents the first generation of flexible ductwork, introduced in the post-1978 era as a response to the banning of asbestos-containing materials. Like many first-generation products, it was somewhat experimental, evolving through trial and error. Initially, this ducting seemed like an innovative solution, embodying the era’s shift towards widespread plastic use. However, its longevity and safety were not fully understood at the outset.

Constructed with an inner liner of plastic meshed with a metal spiral, wrapped in formaldehyde-based insulation, and encased in a plastic outer barrier, gray flex ducting was a product of its time. The choice of materials, particularly the use of formaldehyde and plastics containing BPA, later proved to be less than ideal due to health and durability concerns. Over time, exposure to attic temperatures would degrade the plastic, leading to the disintegration of the moisture barrier, insulation loss, and a decrease in air quality due to off-gassing of VOCs and BPA.

Modern ducting has significantly improved, addressing the shortcomings of gray flex ducting. Today’s ductwork uses a mylar outer barrier with perforations to prevent breakdown, and formaldehyde-free insulation to ensure safety. The inner liner is now often made from polyurethane, a material that does not off-gas when heated, offering a healthier and more durable solution.

When discussing gray flex ducting with a customer, it’s important to convey a deep understanding of its history, construction, and issues. This knowledge not only demonstrates expertise but also helps customers appreciate the advancements in current ductwork materials. Highlighting these points, along with real-life examples and photographs of deteriorated ducting, can effectively illustrate why upgrading their system is both beneficial and necessary.

Remember, the goal is to reassure customers that the need for ductwork replacement is a common occurrence, not a unique fault of their home. By connecting the dots between the age of their ducting and the typical lifespan of household items, we can guide them towards making informed decisions about their HVAC system upgrades. This approach not only educates but also builds trust, facilitating the sales process for high-quality, modern ducting solutions.


Your email address will not be published. Required fields are marked *