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Become A Top Selling Salesman

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  1. Mentality Of A Top Salesman

    Intro
  2. Waking Up In The Morning
  3. Driving To Work
  4. Being On Time
  5. Reading The Job History
  6. Pre-Screen Call Using Zillow
  7. Walking Up To The Home
  8. Mentality Quiz
    1 Quiz
  9. Sales & Estimate Process
    Why To Buy Today
  10. Setting The Stage
  11. Building Urgency Early
  12. Attic Inspection
  13. Measurements
  14. How To Use Presentation Book
  15. Going Over Options
  16. Step Financing Explained
  17. How To Reset The One Legger
  18. Selling Your Company
  19. How To Peak A Customers Interest
  20. Install Incentive Close
  21. Asking For Their Business
  22. Post Close
  23. Explaining A Single Stage Furnace
  24. Explaining A Single Stage AC System
  25. Explaining A Variable 2 Stage AC System
  26. Explaining A Variable Stage Furnace
  27. Sales & Estimate Quiz
    1 Quiz
  28. IAQ & Ducting
    Drawing Their Duct System
  29. Insulation Level Check
  30. Attic Inspection
  31. Duct Inspection
  32. Dampers Explained
  33. Greyflex Ducting
  34. Asbestos Ducting
  35. Mylar Ducting
  36. Explaining A UV Light
  37. IAQ & Duct Quiz
    1 Quiz
  38. How To Build Urgency
    4 Reasons To Replace Your Ducts
  39. Turning Over A System To A Salesman
  40. Turning Over A System To Yourself
  41. Shoulder Season
  42. Next Day Installation
  43. Creating Urgency With A Poor Condition Heat Exchanger
  44. Building Urgency Quiz
    1 Quiz
  45. MISC
    Inspecting Tubular Heat Exchanger
  46. Explaining Tubular Heat Exchanger
  47. Inspecting Serpentine Heat Exchanger
  48. Explaining Serpentine Heat Exchanger
  49. Inspecting Lennox Duracurve Heat Exchanger
  50. Explaining Clamshell Heat Exchanger
  51. Heating Sequence Of Operation
  52. Drawing A System
  53. Rat Check
  54. Ladder Drop Attic Access
Video 7 of 54
In Progress

Walking Up To The Home


Once you’ve arrived and are poised to make your service call, the immediate steps you take can set the tone for the entire visit. Here’s how you can refine and professionalize your approach:

Upon arrival, efficiency is key. Aim to exit your vehicle within 10 seconds, fully equipped with essential items. This preparation includes having your notepad and pen at the ready, a sign of professionalism and readiness to address the customer’s needs attentively.

Carry with you not only your tools of the trade such as a notepad, pens, and doormat but also protective booties to maintain cleanliness, and perhaps most importantly, a positive demeanor. Your approach as you make your way to the customer’s door is critical; bear in mind, the customer may already be observing you, perhaps from a window, in anticipation of your arrival. This moment is your first opportunity to demonstrate reliability and punctuality.

When you reach the door, opt for a knock instead of the doorbell. It’s a subtle yet significant gesture that can set you apart. Knock firmly on the door frame rather than the door itself; this ensures the sound carries well through the home, signaling your presence effectively without being overly intrusive.

Remember to take a step back after knocking to present yourself as non-threatening and friendly. This physical space is as much about respecting personal boundaries as it is about preparing for a positive interaction. You’re not just there to perform a service; you’re there to build a rapport and trust, laying the groundwork for a successful service call.

These initial moments can profoundly influence the customer’s perception and set the stage for a productive and positive interaction. Every detail, from your preparedness to your approach, contributes to the professional image you project and the level of service you’re perceived to provide.

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