Standard Operating Procedures

The Benefits Of Standard Operating Procedures

Standard Operating Procedures are vital documents in your organization. They are the most brushed off and pushed to the side project in most companies.

Most often, time is not set aside to create these doucments, yet they are so crucial to operational strength in your company. The SOP project, allows you the opportunity to have them curated in the background with minimal involvement on your part.

Want to book with Michelle?

Interested In Getting SOP's Made For Your Business?

The Process

  • Discovery
    • The business coach will have a consultation with you. Learning about the company, goals, details on current processes in place.
  • Curation
    • The coach takes the information you provided and goes to work. If there are any questions, they will be relayed via preferred form of communication.
  • Timeline
    • The length of time can vary, a lot of work and man hours go into the curation of this content. We aim to have as quick of a turnaround time as possible. General it takes 2-4 weeks.
  • Presentation
    • Once the project is completed or nearing completion, a meeting will be scheduled to review the content. This is a time for feedback or any additional requests.

What's Included

  • A personalized drive including departmental folders, containing curated documents.
  • Job Descriptions
  • Pay Structures/Agreements
  • Company Wide Standards
  • Departmental Processes
    • Customer service
    • Dispatch
    • Service
    • Installation
    • Installation Coordination
    • Call By Call Management

Want to book with Michelle?